Frequently Asked Questions
Below, you will find the answers to some of our most frequently asked questions.
A:We do not have a store location. We come to you and work in your home, this allows us to review designs and selections in the lighting and environment of your location. We work mostly in Montgomery County but have clients throughout the greater Washington D.C. / Baltimore area.
A: Certainly not! Although daylight initial appointments are best so that we capture and understand the natural lighting effect in your space, we accommodate you and work around your schedule needs.
A: We literally are a store that comes to you. We meet in your home so that we can get a true feel for you and the space we'll be creating together. Rooms and colors look different depending on lighting so it is important to understand the environment of the space. This is especially critical in the small-space projects we so often encounter in historic areas, or in brand-new condos, apartments and townhomes.
A: We work like a store, we offer products at a retail price, allowing us to include our services and design time in the price of our products.
A:Our first appointment is our chance to get to know each other. We will talk about your project, list everything you'd like to accomplish and establish a budget for the project.
A: Often clients have no idea what the budget should be for their project size for various reasons they may have never worked with a designer before, they are leary of the costs with working with a designer etc.. We take the mystique out of the budget setting process by reviewing in detail on the first appt. the scope of your project and make a list of what is to be included in the project and then provide a very realistic budget estimate.
A: There is no minimum or maximum! We have done projects as small as a simple window treatment over the kitchen sink to whole-house projects and commercial spaces. No project is to small or large we even provide kitchen and bath remodeling design selection plans and project management.
A:We work with real people with real budgets and more times than not projects have existing pieces we are working with. Your space should reflect your personality. Without pieces or design themes that reflect that personality, the final look can be cookie-cutter, which is the opposite of what we do.
A:Due to our large product library and network of suppliers we source from we rarely need to do that. Our time and your design is best served by custom designs that we best create for you rather than sourcing from standard store inventory.
A: Depending on the scope of the project, things could take from two to eight weeks. Something simple like wallpaper or shades arrive very quickly where as upholstered furniture takes many weeks to be custom crafted.
A: No, custom items are made specifically for you and therefore are not returnable.
A: Yes, we do offer Inspiration Design Plans for you to shop and try to emulate on your own. These are quoted by the project.
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